Squeen88 Privacy Policy – Our Commitment to Protecting Your Data

This Privacy Policy ("Policy") is published by squeen88 and applies to all users of our platform – including the squeen88 website, mobile app (where available), and all services we offer. This Policy describes our practices regarding the collection, use, storage, and protection of your personal data.

Squeen88 is committed to ensuring your privacy is protected at all times. We operate in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and industry best practices. By using the squeen88 platform, you agree to the terms set out in this Privacy Policy.

Squeen88 only collects data that is necessary for lawful, stated purposes. We do not collect excessive or irrelevant data. The categories of data we collect are as follows:

Data you provide directly:

• Registration information – full name, MyKad number, date of birth, gender
• Contact information – Malaysian phone number, email address
• Identity verification (KYC) information – copies of identification documents
• Payment information – account holder name, preferred payment method (DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks)
• Communications with the squeen88 support team

Automatically collected data:

• Technical data – IP address, device type, operating system, web browser
• Usage data – pages visited, time of visit, features used
• Cookie data – platform preferences, login session, usage analytics
• General location data – state in Malaysia based on IP address

Squeen88 uses your personal data only for lawful, relevant, and proportionate purposes. The primary purposes for which data is used are:

• Account management – creating, verifying, and maintaining your member account
• Transaction processing – processing deposits and withdrawals via approved payment methods
• Legal compliance – fulfil KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations as required under Malaysian law
• Fraud prevention – detect and prevent fraudulent activity, hacking, and platform abuse
• Customer support – assist in resolving enquiries and issues reported by members
• Responsible gaming – monitor gameplay patterns to identify players who may need assistance
• Platform improvement – analyses usage data to improve the squeen88 user experience
• Marketing communications – sending promotional offers and updates (subject to your preferences)

Squeen88 employs comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse.

Technical security measures we have implemented:

• 256-bit SSL encryption for all data transmitted over the network
• Encryption of sensitive data stored in the database
• Two-factor authentication (2FA) for administrative access
• Round-the-clock security threat monitoring, 24/7
• Regular penetration testing conducted on an ongoing basis
• Encrypted data backups stored in a secure location

Data retention period: squeen88 retains personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. As a general rule, account data is retained for 7 years after account closure to meet our financial audit and compliance obligations.

Squeen88 does not sell, rent, or share members' personal data with third parties for marketing or commercial purposes. However, there are limited situations where data sharing is necessary:

• Service providers – technical providers that support the operation of the squeen88 platform (such as game software providers and payment processors) are subject to strict confidentiality agreements
• Legal compliance – to legitimate Malaysian authorities upon formal request made in accordance with legal procedures
• Fraud prevention – to recognised fraud prevention agencies for the purpose of identity verification and prevention of illegal activity
• Business changes – in the event of a merger or acquisition, data will be transferred in accordance with this policy and the incoming party is bound to honour it

Squeen88 uses cookies and similar technologies to enhance the user experience, ensure the platform functions properly, and analyse how the platform is used. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies – required for core platform functions such as login sessions and security. These cookies cannot be disabled
• Performance cookies – collects information on how you use squeen88 to help us improve the platform
• Functional cookies – remembering your preferences such as language and display settings to deliver a more personalised experience
• Analytics cookies – helps us understand overall usage patterns without identifying you personally

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the squeen88 platform.

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by squeen88:

To exercise any of the above rights, please contact the squeen88 data protection team by email at support@squeen88.ws. squeen88 is committed to responding to requests within 14 working days after the request is received.

Squeen88 members' personal data is processed and stored primarily on servers located within the Asian region. In situations where data needs to be transferred outside Malaysia – for example, to game software providers or payment processors operating in other regions – squeen88 ensures that:

• The recipient country or region provides an adequate level of data protection
• Appropriate data transfer agreements are incorporated into contracts with recipient parties
• Transfers are carried out only when necessary and proportionate to a legitimate purpose

Squeen88 is a platform exclusively for individuals aged 18 years of age and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that personal data belonging to a minor has been collected without our knowledge, we will take the following steps immediately:

• Suspending and closing the account in question
• Delete all personal data belonging to that individual from our systems
• Reporting incidents to the relevant authorities where required by law

If you become aware that a minor has registered on squeen88, please contact us immediately at support@squeen88.ws so that prompt action can be taken.

Squeen88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Members will be notified of any material amendments through:

• In-platform notifications on squeen88 when you log in
• Email to your registered email address at least 7 days before the amendment takes effect

The "updated" date shown at the top of this page indicates when this Policy was last revised. We encourage you to check this page periodically to stay informed about how we protect your information.

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way squeen88 handles your personal data, please contact us: